Warranty

We’re dedicated to making some of the most durable products for our shift knob design. But sometimes the unexpected happens.

We have a 90 day warranty for all new condition products to ensure that our customer is satisfied with the quality that we provide.

This warranty does not cover damage or defects resulting from improper usage, improper maintenance, neglect of care or maintenance or repair service performed by third-party modifications, repairs, or replacement parts.

MR__GRIP SHALL NOT BE LIABLE FOR LOSS OF USE OR ANY OTHER INCIDENTAL, CONSEQUENTIAL, OR INDIRECT COSTS, EXPENSES OR DAMAGES.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions may not apply to you.

To obtain warranty service, you must contact us.

Shipping Your Warranty Return

We recommend the following guidelines when shipping your return:

• Pack your item securely in adequate cardboard packaging to ensure there is no additional damages to the returned product during transit.

• Insert any related paperwork inside your box. This will include your printed Return Material Authorization number (RMA#).

• Purchase and attach your own return label to the package.

• Ship your return back to the address that we issue.

We recommend selecting a service that allows for package tracking and keeping the tracking number for your records. Any losses during returns are non-refundable.

Limited Warranty*

We take pride in the products we make and warrant to ("you") the person who originally purchased the product.

In order for thewarranty claim to be approved, the following conditions must be met:

• You must have purchased the product from us Mr__Grip from our website. (rules for other marketplace may differ.)

• You must provide proof as to the date of purchase from the Mr__Grip.

• You must return the product to Mr__Grip.

• You must have used the product only as an intended decoration.

If a defect occurs as the result of the Product’s intended use during the Warranty Period, we will repair or replace, at our discretion, the defective product or part. If the product has been customized by Mr__Grip, there is 30 day warranty.